TERMS & CONDITIONS
This website and our related services are made available to you in accordance with the following Terms of Use & Service, and any other rules posted on our website or platforms (collectively, the “T&Cs”). Please read the T&Cs carefully before placing any orders on www.wolebn.co. We recommend keeping a copy for future reference.
Wo Wo Le Pte Ltd is a company registered in Singapore. Our business address is available upon request. By using our website and services, you agree to be bound by these T&Cs and our Privacy Policy. If you are under 18, you must obtain consent from a parent or legal guardian before using this website or placing an order.
We reserve the right to modify these terms from time to time without prior notice. Continued use of the website implies your acceptance of any changes.
Registration
To access certain services or features, you may need to register for an account. You agree to provide accurate, current, and complete information. If your details change, please update them or contact us at admin@wolebn.com.
You are responsible for maintaining the confidentiality of your account credentials and for all activity under your account.
Eligibility to Purchase
To place an order, you must:
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Be over 18 or have parental/guardian consent,
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Provide accurate personal and payment details,
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Use a valid credit/debit card that you are authorised to use.
All orders are for personal or gift use only and must not be resold or used commercially without prior written consent.
Orders
All orders are subject to availability and confirmation. Items in your cart are not reserved until payment is completed. We reserve the right to decline or cancel orders at our discretion (e.g. out-of-stock items, payment issues, or suspected fraud).
Order Confirmation
Once you place your order, you will receive an email acknowledging the details. This does not constitute order acceptance. Your order is confirmed only upon successful payment and dispatch. We may decline orders for reasons including stock availability or payment authorisation failure.
Payment
We accept major credit/debit cards and other payment methods as displayed during checkout. All payments are processed securely. By confirming your order, you authorise Wo Wo Le to charge the indicated amount.
We are not responsible for delays due to payment failures or issues caused by third-party processors.
Shipping & Delivery
We deliver within Singapore only. Orders are typically processed and shipped within 2–5 days. You will be notified when your order is dispatched. For more information, refer to our Shipping & Returns Policy.
Returns & Refunds
Due to the nature of our product, returns are only accepted if there is proof of damage or issue submitted within 3 days of receiving the product. We reserve the right to decline refund or return requests that do not meet these conditions. See our full policy here.
Subscriptions
If you subscribe to our delivery plans, you agree to recurring billing based on the chosen frequency. You may cancel anytime before your next billing cycle.
Product Use & Safety
Wo Wo Le is not suitable for individuals with certain allergies or dietary restrictions. Please consult a healthcare professional if unsure. Our product is not intended to diagnose, treat, cure, or prevent any disease.
Intellectual Property
All content on this site—including logos, images, product names, text, and design—is owned by Wo Wo Le Pte Ltd or our partners. You may not use, reproduce, or distribute any content without prior written consent.
Third-Party Links
This site may include links to external websites. Wo Wo Le is not responsible for the content, policies, or availability of those websites.
Limitation of Liability
Wo Wo Le is not liable for any indirect, incidental, or consequential damages related to your use of our website or products. We do not guarantee uninterrupted access to the site and are not liable for delays or failures caused by events beyond our control.
Governing Law
These T&Cs are governed by the laws of Singapore. Any disputes will be resolved under the non-exclusive jurisdiction of Singapore courts.
Contact Us
For any questions about these Terms, please contact:
Customer Experience & Privacy Support [support@wolebn.com]